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Explore Account Reconciliation User Interface

Account Reconciliation is a comprehensive financial close and reconciliation platform designed to streamline period-end processes, automate reconciliations, and provide clear audit trails. The application features an intuitive interface organized into modules that guide you through the complete reconciliation workflow.

This article introduces the main components of the Account Reconciliation interface and helps you understand how to navigate the application effectively.

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The Account Reconciliation interface consists of three main areas:

Header Bar

The header bar spans across the top of the application and contains essential navigation and user controls that remain accessible from any module.

Application Title/Logo

The Account Reconciliation logo and branding appears on the left, providing a quick return to Dashboard when clicked.

Period Selector

The Period Selector, located on the header bar, displays the current working period.

Account Reconciliation operates on monthly accounting periods. The application manages the following periods at any time:

  • Current Period: The active period where reconciliation work is performed. Users can create, edit, and complete reconciliations in the current period.

  • Historical Periods: All completed periods before the current period, divided into two sub-types:

    • Historical Open: Periods where not all reconciliations have been not completed..

    • Historical Close: Fully completed and closed periods where all reconciliations are approved. These periods are locked to maintain audit trail integrity.

A new period opens only after all reconciliations in the current period are completed and approved. If you see the previous period displayed by default when logging in, this indicates that not all reconciliations in that period have been closed yet.

When a new period becomes current, the previous current period moves to historical status.

The Period Selector allows quick switching between open periods without leaving your current page and updates all displayed data instantly when a new period is selected.

The Period Selector in the header bar enables quick switching between periods. Historical closed periods display with a lock icon to indicate read-only status. Historical open periods remain editable until all reconciliations are approved.

Help and Support

The Help and Support feature provides quick access to assistance and resources.

Click the Help and Support button on the header and a popup window appears with the following options:

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  • Search Bar: Type your question or keywords in the search field at the top to quickly find relevant help articles and resources.
  • Community Central: Connects you to the insightsoftware community portal where you can access forums, discussions, and shared knowledge from other Account Reconciliation users.

User Profile Menu

Click your username or initials in the top-right corner to access the user profile menu. The menu displays your name and email address, and organization/account name at the top, followed by these sections:

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  • Links

    • App Switcher: Navigates between different insightsoftware applications you have access to.

    • System Status: Displays current system performance, maintenance schedules, and service health.

    • Help & Support: Provides Quick access to help resources and support options.

  • Settings

    • Administration: Navigates to administrative settings and configurations

  • Logout

    • Click to securely end your session and sign out of Account Reconciliation.

Navigation Sidebar

The left navigation pane provides access to all major modules:

Dashboard

The Dashboard module monitors financial close progress in real-time. It displays KPIs, completion metrics, and timeline views to track all reconciliation activities at a glance.

For more information see Dashboard.

Reconciliations

The Reconciliations module manages, tracks, and acts on account reconciliations for a selected period. It provides a comprehensive table of all accounts, their balances, workflow status, and supporting documentation. It enables users to efficiently complete, review, and approve reconciliations.

For more information see Reconciliations.

Files

The Files module serves as the document management centre for all reconciliation-related files. It allows users to upload, organize, and manage supporting documents such as bank statements, GL reports, and audit evidence. Files are automatically linked to the appropriate account and period, with search and filter capabilities for quick document retrieval.

For more information see Files.

Checklists Instance

The Checklist Instance helps users manage period-end close tasks and activities. It tracks assigned tasks, monitors due dates, and ensures all required close procedures are completed on schedule. 

For more information see Checklists

Administration

This Administration module configures system settings and manages the application. It provides tools to configure integration settings, set up accounts, periods, exchange rates, checklists, manage users and permissions, and define workflow rules.

For more information see Administration.

Main Work Area

The main area displays the content for your selected module. This dynamic workspace adapts based on the feature used and displays tables, forms, charts, or detailed views as needed.

Account Reconciliation Feedback

Account Reconciliation includes an integrated feedback system that enables users to submit ideas, suggestions, and enhancement requests directly from within the application. This feature facilitates continuous product improvement by capturing user insights and experiences in real-time.

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The Account Reconciliation Feedback panel is a collapsible sidebar that allows users to:

  • Submit new ideas for product enhancements.

  • Suggest improvements to existing features.

  • Share feedback about their user experience.

Users can attach supporting files to illustrate their suggestions and contribute directly to the product roadmap.

Your feedback helps improve the product, and submitted items can be reviewed in Central (the insightsoftware community portal).

Accessing the Feedback Panel

To access the Account Reconciliation Feedback feature:

  1. Navigate to the blue feedback tab on the right edge of your screen (visible from any page in the application)

  2. The feedback panel slides out from the right side of the screen.

To close the panel:

  • Click the X button in the top-right corner of the panel, or

  • Click the blue tab again to collapse it.

Submitting Feedback

To submit a new idea or feedback:

  1. Click the blue feedback tab on the right side of the screen.

  2. Enter your idea in the Your idea field (one-sentence summary)

  3. Enter description in the Please add more details field explaining why it is useful and how it should work.

  4. Enter the value in the What is the Value? field to explain the benefit (e.g., "saves 2 hours per month")

  5. Attach files (optional) - click "Attach files" to add screenshots or documents.

  6. Click ADD IDEA to submit your feedback.

Your feedback will be sent to the product team for review. You can track submitted ideas through Central.

Note: The feedback panel is available from all pages within Account Reconciliation, allowing you to capture ideas as they occur during your normal workflow.

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